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  1. Naked Pools Help Center
  2. FAQs

FAQs

Frequently asked questions.

General

  • Pool salt shortage 2022
  • What do I do during extreme weather events?
  • My pump has no water in it
  • Can I change my pool over to be Freshwater?
  • Is the product certified for health regulations?
  • How do I order new ioniser rods (anodes)?
See all 16 articles

System Functions

  • How do I do a backwash?
  • What do I need to do to the controller when I need to vacuum to WASTE?
  • My power has gone off at home, what happens to my unit?
  • Why is my ION SET showing 10% I have not touched anything?
  • What does FWD and REV mean?

Copper

  • Can copper stain my pool surface?
  • What is the typical life expectancy of the copper/silver rods?
  • What are the copper levels in the water and is it harmful?
  • My copper rods have blue/green staining on them?
  • My hair has turned green what can I do to fix this?

Faults and Alerts

  • What is HIGH TDS - SEE MANUAL?
  • What is WATER FLOW FAULT Alert?
  • Why is my unit displaying LOW TDS – SEE MANUAL OR CHECK ION RODS during the initial start-up?
  • What is CHECK IONISER RODS Alert?
  • What is WATER TEMP LOW Alert?
  • What is WATER TEMP HIGH Alert?
See all 7 articles

Water Testing & Chemistry

  • What are the 5 keys to maintaining water quality?
  • Can I get my water tested by any pool shop?
  • Why is my water cloudy?
  • What is Water Balance?
  • Can you add Magnesium or other minerals to the pool?
  • What does it mean to shock my pool?
See all 16 articles

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