Skip to main content
Naked Pools Help Center Help Centre home page
Submit a request
Sign in
Naked Pools Skip to main content
  1. Naked Pools Help Center
  2. FAQs

FAQs

Frequently asked questions.

General

  • Can I change my pool over to be Freshwater?
  • Can a pH Controller be connected to the Naked System?
  • How do I order new ioniser rods (anodes)?
  • Is the product certified for health regulations?
  • There's going to be a lot of kids in the pool will this affect my water?
  • What happens if there is a problem with my system?
See all 13 articles

System Functions

  • My pump has no water in it
  • How do I do a backwash?
  • My power has gone off at home, what happens to my unit?
  • What does FWD and REV mean?
  • Why do I have air bubbles in the cell?
  • Why is my ION SET showing 10% I have not touched anything?
See all 7 articles

Copper

  • Can copper stain my pool surface?
  • What is the typical life expectancy of the copper/silver rods?
  • What are the copper levels in the water and is it harmful?
  • My copper rods have blue/green staining on them?
  • How do I get rid of algae?
  • I think I have algae. My pool is going green what can I do?
See all 7 articles

Water Balance & Testing

  • What are the 5 keys to maintaining water quality?
  • I have white flakes floating in my pool. What is it?
  • Can you add Magnesium or other minerals to the pool?
  • What are phosphates?
  • Why is my water cloudy?
  • What does it mean to shock my pool?
See all 12 articles

Can't find what you were looking for?

Submit a Support Request